What is your late policy?

January 1, 2018 - Less than a minute read

Support > Personal Training

If you are going to be late for a scheduled session, please contact your coach directly or phone into the studio (604-812-6586) as soon as possible to inform us of the delay. Upon arrival, the session will continue for the remainder of the scheduled time.

If you are more than 15 minutes late and have not contacted your coach or the studio to inform us of the delay, the session will be deemed a late cancellation.