Frequently Asked Questions

How can we help?

New to Alive & Well

Learn the basics of who we are and how to get started.

Account Settings

Access and update your personal and account details online.

Plans & Billing

Understand your plan and update your billing details.

Customer Service

Working towards your success is our top priority.

Personal Training

Get the results you’re looking for and feel great doing it.


Stay up to date on changes we’re making to help flatten the curve.

Still have questions?

We’re always happy to help. Our support team is available 7am–8pm, Monday through Friday.

Contact Us