To our Alive & Well family,
First and foremost, we want to say a huge thank you to our amazing community for all your kindness and support during this difficult time. Your encouragement and kind words, in the midst of going through your own challenges, have made such a strong impact on our entire team.
With Phase 2 of BC’s Reopening Plan kicking off today, we wanted to share with you a couple of updates that our company has made to our online service offerings and studio reopening plans.
Online personal training services
We’ve heard from you that you love the convenience and flexibility of our new online personal training services, so we’re excited to announce that this virtual platform will continue to be available moving forward as one of our regular service offerings.
In the short term, this service will look the same as it has over the past couple of months, but we’re also considering what the future of our remote coaching will look like as we continue to integrate the in-studio experience with the virtual one.
We want to understand what you’d like to see as part of the future of Alive & Well, so we’ll be sending a survey out in the next couple of weeks where your voice can be heard.
Studio reopening plans
We’ve also been hard at work putting together a responsible reopening plan for our Kitsilano studio.
In working with public officials to understand the health and safety requirements of reopening, we’ve also come up with some additional precautionary steps that we would like to take to keep our entire community and team safe. As we do not want to rush this process, we’ve created a plan for a gradual reopening that will be rolled out once we feel the time is right.
What we can share now is that the first stage of our reopening plan will include protocols such as: limited session availability, designated time between clients to fully disinfect the studio, contactless training and a requirement for clients to bring their own yoga mat, towel and pre-filled water bottle to each session.
Our goal is to keep you well-informed every step of the way through our evolving processes as we move through each stage of the reopening plan so you can be clear on what you can expect from us, as well as what will be required from you, to help us ensure a healthy and safe environment for everyone.
Thank you again for your support, we look forward to seeing you soon!
Alive & Well Personal Training Owner